Webcam and Audio Settings

Troubleshooting

If your webcam or microphone is not working:

Please try the following:

1. Refreshing the page [F5]

   

1. Giving browser permissions for webcam and audio

1. Closing the browser and rejoining using a Chrome browser [close all windows]
2. Changing your selected webcam or audio device [see below]

3. Using a PC or Mac. We are designed for PC Mac and iPhones (Using the browser). The camera also works on most Samsung and android devices.

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Selecting the Webcam and Audio device:

When entering the classroom, you will be invited to turn your webcam on.

You can select your webcam device from the dropdown menu:

You can also select your audio device before entering:

If you continue to have trouble, please email [e-mail]